At IG MEDIA – Mastering Photoshop CC, we aim to provide high-quality learning experiences. Please read our refund policy carefully before enrolling.
1. Digital Course Nature
As our course consists of digital products (video lessons, downloadable resources, and lifetime access), it cannot be physically returned.
2. Refund Eligibility
We offer refunds only under the following conditions:
- If you accidentally made duplicate payments
- If you cannot access the course due to technical issues caused by our platform
- If a promotional refund guarantee is explicitly mentioned during purchase
3. Non-Refundable Cases
Refunds will not be provided if:
- You have already accessed/downloaded significant parts of the course
- You simply change your mind after purchase
- You fail to complete the course or do not achieve desired results (success depends on individual effort)
4. Refund Request Process
To request a refund:
- Contact us via email at promedia2227@gmail.com within 7 days of purchase
- Include your full name, email address, payment receipt, and reason for the refund
5. Refund Approval and Timeline
- Eligible refunds will be processed within 7–10 business days
- Refunds will be credited back to your original payment method
6. Contact Us
For any questions about returns or refunds:
📧 Email: promedia2227@gmail.com
📞 Phone: +91 98765 43210